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Dundalk Canadian Timber Harmony Sauna

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Great reasons to buy from us:

  • Image of Finest Quality US and Canadian Products
    Finest Quality US and Canadian Products
  • Image of Free shipping to Lower 48 States
    Free shipping to Lower 48 States
  • Image of Personalized Customer Service
    Personalized Customer Service
  • Image of Lowest Price Promise
    Lowest Price Promise

Dundalk Canadian Timber Harmony Sauna

The Canadian Timber Collection of Saunas by Dundalk LeisureCraft are handcrafted from Eastern White Cedar that is lighter in color and has tight knots in the wood. The door is 5mm bronze tempered glass with wooden frame and pre-hung on the front wall for easy installation. This Sauna kit comes with solid cedar cradles, aluminium bands with stainless steel hardware and is packaged in a ready to assemble kit. The round concept of the barrel sauna makes it unique and very efficient to heat as well as encouraging proper air flow during sauna use.

If you love natural wood and high quality workmanship, you will love this Sauna!

FEATURED HIGHLIGHTS

  • Designed and Manufactured in Canada – No short cuts
  • Every Sauna is made to Order
  • Easy to install at home
  • 3 Year Warranty
  • Made from Sustainably sourced Eastern White Cedar
  • Durable and sturdy design, made from solid Timber
  • Traditional Steam Sauna, with choice of Electric or Wood burning Heaters
  • For Outdoor use, with ample room for 2-4 People
  • Durable and weather resistant, even in harsh conditions
  • Optional Trim Kit to add extra finesse
  • Flat Floor, for comfort and practicality
  • Two types of optional Backrests available
  • Full range of Optional Extras and Accessories a mouse click away

**Order your Dundalk Canadian Timber Harmony Sauna today and enjoy Free Shipping! Buy Now!**

EASTERN WHITE CEDAR

Stacked planks of Canadian White Cedar wood

Made from Sustainably Sourced Eastern White Cedar, which is lighter in color and has tight knots in the wood.

ALUMINUM BANDS

Barrel Sauna with Aluminum bands around

Aluminum bands around the circumference of the Sauna provide strength and a rigid structure.

FLAT FLOOR

Inside visa of barrel sauna with flat floor

A flat floor is included in the design of the Sauna.

SOLID WOOD BENCHES

Inside view of barrel sauna showing bench

Sturdy internal benches allow for sitting up or laying down. The choice is yours!

OPTIONAL TRIM KIT

Close-up image of pieces of wood making up the Trim kit for barrel sauna

Add some extra finesse to the look of your Sauna with this optional Trim Kit. This consists of curved pieces of wood which are attached to the front surround of the Sauna to hide the ends of the lengthways beams.

Contact us for more detailed information if required.

HEATER OPTIONS

There are 2 Heater options to choose from when ordering your Sauna, the Harvia Kip 6KW Electric Heater, or the Harvia M3 Wood Burning Heater (Chimney Set included).

HARVIA KIP 6KW ELECTRIC HEATER

Inside view of sauna with Harvia Kip electric heater

Close-up view of Harvia Kip electric heater inside sauna

HARVIA M3 WOOD BURNING HEATER WITH CHIMNEY SET

Inside sauna with Harvia Wood burning heater

ACCESSORIES

Choose from a range of accessories and other add-ons to make your experience in your new Sauna everything you want it to be.

All items can be selected directly on the Product page when ordering your Sauna.

Asphalt Roof

 Dundalk Barrel Sauna Asphalt Roof


Bucket & Ladle

 Sauna water bucket and ladle

Thermometer

Wall mounting thermometer for inside sauna

Interior/Exterior Light

Sauna interior or exterior light

Cedar Light Shade (for Int/Ext Light)

Cedar wood light shade for sauna light

Outdoor Solar Light

Solar light for sauna

Sauna Massage Brush

Wooden Sauna massage brush

Wall Mount Sand Timer

Wall mounted sand timer for inside sauna

Extra Vent Kit

Vent kit for sauna wall

Towel Hooks

A convenient and simple way to hang your towel (No Image available).

Cedar Bottle Shelf

Cedar wood bottle shelf for inside sauna

Elite Sauna Backrest

Backrest for inside sauna Elite model

Comfort Sauna Backrest/Headrest

Backrest for inside sauna Comfort model

CUSTOMER TESTIMONIALS

See what other customers have to say about our Dundalk Saunas!

LeisureCraft Sauna User in Vermont, USA

I would give 10 stars if possible. The quality of craftsmanship is truly incredible for this sauna. It took me about 5 hours to assemble as they claim but went very smoothly step by step. I preferred using the video to the manual. This thing gets crazy HOT, I love it! Amazing customer service from first day of purchase, answering all my questions right away. Crate arrived perfectly delivered and all pieces were beautiful. Best purchase I have made in a long time and is a showpiece. Actually looking forward to winter so I can use it everyday!

LeisureCraft Sauna User in Manitoba, Canada

Purchased Cedar Barrel Sauna with porch. Everything was great. Came well packaged and organized. No prob setting up. I did it myself in approximately 6 hrs. They have great videos on U-Tube showing installation. Definitely watch this as it makes things a lot easier. After set up , heated it up in the eve and it was fabulous. Good quality and well crafted. Not to mention the customer service was excellent when asking questions prior to purchase. Highly recommend this sauna.

LeisureCraft Sauna User in Florida, USA

Excellent craftsmanship! Great instructions!! We are loving the Canadian cedar down in Florida!

LeisureCraft Sauna User in Manitoba, Canada

We purchased a LeisureCraft Sauna last year. It is absolutely amazing!!! We live in Winnipeg and even at 20 below it's still works great!!! I much larger inside than it looks. Customer service is amazing!!! I would highly recommend Dundalk LeisureCraft!!!

LeisureCraft Sauna User in Minnesota, USA

I purchased a barrel sauna from them and have loved it. The quality and workmanship is top notch.

LeisureCraft Sauna User in Vancouver, Canada

I purchased the Mini Pod last January. Super easy to assemble, step by step instructions and all materials came in the package. Reviewing the videos on-line prior to assembly helped a ton. I love this this little beauty. Heats in less than an hour and seats 4 comfortably. We generally only have two users, with room to lay out on the benches. As a firefighter, this has become a regular tool I use to detox from carcinogens and destress after a long shift at work. Amazing investment for my physical and Mental Health.

LeisureCraft Sauna User in California, USA

I love my unit, use it as often as I can, and customer service has been great from the start and has continued 2 years after I bought it. Great product and company!

Sauna User in Yukon, Canada

Just erected our Pod Sauna in our Whitehorse, Yukon back yard...still waiting to connect the stove but very happy with the craftmanship. Very much looking forward to tucking into the sauna on those northern winter nights.

Update - sauna has been running for nearly two months, and we are loving it!!!

SPECIFICATIONS AND ASSEMBLY

Download Harmony Information Document with Diagrams HERE

Download Harmony Assembly Manual HERE

Watch this video to see how easy it is to assemble your Harmony Sauna at home:-

 


Quality Craftmanship; Real Canadian Wood...

Image signifying quality craftmanship

Feel Safe with Our 3 Year Warranty...

Emblem signifying a warranty

 

FREE SHIPPING

We offer free shipping to the lower 48 States. For shipping to Alaska or Hawaii please contact us at sales@saunasandmore.com for a quote. We do not currently ship to locations outside of the United States.

ORDER CONFIRMATION

As soon as you place your order, you will receive an Order Confirmation e-mail. If you paid by Credit Card, there is no further action required on your part unless we contact you by email. If you elected to pay by Bank Deposit, please follow the instructions in the Order Confirmation email and deposit the full amount payable into our business account. Once we receive your deposit, we will mark the order as paid and you will receive a further email confirming payment.

Once payment has been received, we will confirm with the applicable manufacturer that your items are in stock and available for shipment (or in the case of made-to-order products, confirm that they can accept your order). If your item is on backorder or otherwise unavailable, we will reach out to you via e-mail. Otherwise we will process the order.

SHIPMENT

MEDICAL SAUNAS

In stock orders normally ship within 1-3 business days from the date of your order and will normally be delivered approximately 7-14 days after shipment. We will send you tracking information by email once your order has been shipped. If you do not receive tracking information from us within four business days of placing your order, and we have not otherwise contacted you, please feel free to follow up with us by email at sales@saunasandmore.com.

DUNDALK LEISURE CRAFT

All Dundalk Saunas are made-to-order. Due to unprecedented demand and supply chain issues caused by the Covid-19 Pandemic, the total time from order to delivery is currently running at around 2 months depending on the product.

If you want to check on the progress of your order at any time, please feel free to contact us by email at sales@saunasandmore.com.

We will send you tracking information by email once your order has been shipped.

RECEIVING YOUR DELIVERY

MEDICAL SAUNAS

Saunas and tubs ship via freight and require a signature upon delivery. You will receive a call from the shipping company to arrange a time and day for delivery that works for you.

Delivery includes liftgate service, which means the crate(s) is/are unloaded from the delivery truck to the curb side of your home. You will need to arrange for 2 or more people to move the items from curb side to the location of your choice in your home or garden.

Ensure that you check all items received as soon as possible after delivery to ensure the order is complete.

In the unlikely event that there are missing or damaged items, please contact us by email at sales@saunasandmore.com within 72 hours of receiving your delivery and we will be happy to work with you to resolve the situation. If your email is received more than 72 hours after delivery it may not be possible to resolve the issue. For damaged items please provide clear photographs with your email.

Please DO NOT refuse delivery for any reason. We are committed to resolving any unforeseen issues with your delivery as soon as possible and we can do this most effectively by working directly with you once you have accepted the delivery.

DUNDALK LEISURE CRAFT - SAUNAS

Dundalk LeisureCraft Responsibilities:-

(i) Building and packing your sauna in a crate.

(ii) Arranging for shipping to your home.

Trucking Company Responsibilities and points to note:-

(i) Making an appointment to deliver your sauna.

(ii) Delivering your sauna to the end of your driveway or curb-side.

(iii) The trucking company is NOT responsible for unloading the sauna.

(iv) The trucking company is NOT going to back their truck into your driveway.

(v) Most times the trucking company will deliver with an 18 wheel truck – Please ensure this size truck will fit on your road or neighborhood and be able to turn around.

(vi) If the sauna is less than 92”, the trucking company should have a lift gate on the back of the truck which can be used to assist getting the sauna off the truck. It is wise to confirm this with them when they call you to book the delivery time.

Customer Responsibilities and points to note:-

(i) Returning phone calls to the trucking company in a timely manner, to arrange delivery (PLEASE NOTE that if you do not respond quickly to arrange delivery, the local trucking company may start charging storage fees and any such fees will be payable by the customer).

(ii) Determining how the sauna is going to be unloaded from the truck.

(iii) Crates will vary from 6’L x 4’W x 3’H to 14’L x 4’W x 3’H.

(iv) The crate’s weight will vary from 800 pounds to 1600 pounds, depending on the size of the sauna.

(v) If the crate arrives damaged, you can accept the shipment. However, please take pictures of the damage, and note the damage on the shipper’s Bill of Lading. Immediately contact us by email at sales@saunasandmore.com so we can contact the shipper. Mark Bill of Lading with “Crate arrived open/damaged – Possible Hidden Damage”.

(vi) Customer is responsible for unloading the sauna crate from the truck. Suggested methods for unloading the truck:-

 (1) Use a forklift or other mechanical piece of equipment (When using a fork lift to pick up the crates, they must be picked up from the end of the crate and fork lift extensions are required).

 (2) Have a crew of helpers able to either take the sauna off the truck or unload the crate while on the truck until the crate can be lifted off the truck.

 (3) If neither of the above 2 options is possible, rent a tilt tow truck, trailer or other suitable vehicle to pick up the sauna from the local terminal and deliver it to your home.

DUNDALK LEISURE CRAFT - OTHER PRODUCTS

PLEASE NOTE - Other types of product supplied by Dundalk such as Tiki Bars and Outdoor Showers may in some cases be smaller than sauna products when packed for delivery. However, depending what type of delivery vehicle the shipping company uses, many of the same considerations for delivery and unloading will still apply as for a Sauna (as detailed above).

You are strongly advised to discuss the delivery and unloading process with the delivery company when they call to arrange delivery.

If you have any concerns, please contact us before placing your order.

Cancellations, Refunds & Returns


MEDICAL SAUNAS


CANCELLATION OF ORDER


If you cancel your order within 24 hours of placing the order and the order has not already been shipped, you will be charged a 3% card transaction fee if you paid for the order by credit or debit card, or any bank charges we incur for the payment and refund if you paid for the order by bank deposit.

If you cancel your order after it has already been shipped or more than 24 hours after the order was placed, you will be charged the cost of the outbound and return shipping costs, regardless of what you were charged for shipping when you placed the order.

If you wish to cancel your order please contact us by email at sales@saunasandmore.com.

7 DAY RETURN POLICY


If you are unhappy with your Sauna for whatever reason, please contact us by email at sales@saunasandmore.com to request a Return Merchandise Authorization number (RMA). We will then liaise with the supplier to organise for the product to be collected and shipped back to the supplier’s warehouse. Please do not attempt to return the product to any location yourself. We will arrange this. And please note that under no circumstances can we accept returns at our office mailing address.

You can request to return the sauna only up to 7 days after receiving it. Please remember that all items for return should be in their original condition and packaging. Because a sauna which is opened and even installed is no longer new, we cannot resell it; for this reason, only unopened packages will be accepted for returns. Prior written return authorization is required. Any returned sauna must be in its original cartons and packaging at the time of the return request. It is the sole responsibility of the customer to keep the sauna in its original cartons and packaging if return is requested. The sauna must also be secured on the same crate prior to the freight company picking it up.

Customers are responsible for the full cost of both outbound and return shipping, regardless of what you were charged for outbound shipping when you placed the order, as well as a 20% restocking fee.

After the product has been received by the supplier for inspection, and the refund has been issued to us, we will issue the refund to the customer.

Please allow a minimum of 30 days between requesting the RMA number and receiving your refund (subject to the conditions detailed above).

To be eligible for return, items must be in resalable condition, including all product documentation, and shipped within 30 days of the RMA being issued.

DUNDALK SAUNAS


No Order Cancellations, Returns or Refunds are allowed with Dundalk Saunas and other Dundalk products.

Why Buy From Us

We know you have options when it comes to where to shop and who to buy from.

Here are 10 great reasons to buy from us!

(1) Customer service is our priority and we love questions

(2) We remove the overwhelm and simplify the buying experience

(3) We provide personalized, expert support and guidance throughout the buying journey

(4) All our products are sourced from suppliers in the US or Canada

(5) We only use long established suppliers with excellent track records

(6) Products are built from the finest materials using the finest workmanship

(7) Our products have been enjoyed by satisfied customers for decades

(8) Lowest Price Promise – all products offered at the lowest possible prices

(9) Free Shipping to lower 48 States

(10) No Sales tax outside Wyoming

If you have any questions about anything, just get in touch. We love questions!

sales@saunasandmore.com

(307) 218 5655

About Us

At Saunas and More we believe your home should also be your sanctuary.

In Finland people have known for centuries about the numerous benefits for the body and mind of regular sessions in a Sauna. And it’s now more affordable and easy than ever to bring health, vitality and relaxation into the comfort and security of your own home.

We are a specialist online retailer, providing the highest quality, US and Canada sourced Saunas available, direct to your home, at the lowest prices.

With the huge growth of online shopping in recent years, it seems like there are now an endless number of online stores where you can buy just about anything.

Sure, it's nice to have all that flexibility, but too much choice, unreliable or inaccurate information, poor quality products and unhelpful or non-existent customer service can all lead to frustration and disappointment.

At Saunas and More we aim to change that, by giving you, the customer, a rewarding and satisfying experience from the moment you visit our site to the moment your product arrives.

OUR MISSION

(1) To remove the overwhelm and simplify the buying experience

(2) To provide personalized, expert support and guidance throughout the buying journey

(3) To offer products sourced only from the US and Canada, from long established manufacturers who use the best materials and the finest workmanship

Take a look around the site, and if you have any questions about anything, we're here to help. We love questions!

If you want to learn more about our Founder and CEO's story and how he came to create Saunas and More, take a look at the Founder's Story section.

sales@saunasandmore.com

(307) 218 5655

Lowest Price Promise

All of our suppliers operate a Minimum Advertised Price (MAP) policy, which means retailers are not allowed to sell their products below the MAP prices they stipulate.

We sell all of our products at MAP prices, ensuring that our customers receive the maximum possible savings. That means you will not find any of our products cheaper elsewhere.

If you do, that probably means a retailer is breaching the supplier’s MAP pricing policy.

We advise you not to deal with such retailers as they may not be trustworthy.

Product Warranties


MEDICAL SAUNAS COLLECTION


The Medical Saunas range of sauna models come with a 3 year Warranty. Terms and conditions apply.

DUNDALK LEISURE CRAFT – CANADIAN TIMBER COLLECTION


SAUNAS

The Canadian Timber Collection by Dundalk LeisureCraft Inc. saunas are warranted against defects in materials and workmanship under normal/residential use for a period of 3 years, as applicable, from the date of receipt of the product. This warranty does not apply to normal wear and tear and/or natural weather conditions. This warranty does not cover regular required maintenance of the sauna (eg. Tightening bands on the barrels, cleaning or staining the sauna). Refer to your sauna assembly manual for maintenance guidelines. This warranty does not cover misuse or negligence and the manufacturer and Saunas and More are not liable for any injury or damage caused by the product. This warranty is a parts only warranty and any service or labor costs would not be considered as part of the 3 year warranty.

TIKI BARS

Natural Palm Thatch has a 1 year warranty.

Dundalk LeisureCraft Inc. warrants our Tiki Bars against defects in materials and workmanship under normal/residential use for a period of five (5) years, as applicable, from the date of receipt of the product by the original end-user consumer. This warranty does not apply to normal wear and tear and/or natural weather conditions. This warranty does not cover regular required maintenance of the Tiki Bar, refer to your assembly manual for maintenance guidelines. This warranty does not cover misuse or negligence and the manufacturer and associated retailers are not liable for any injury or damage caused by the product. This warranty is a parts only warranty and any service or labor costs would not be considered as part of the 5 year warranty.

Description

Dundalk Canadian Timber Harmony Sauna

The Canadian Timber Collection of Saunas by Dundalk LeisureCraft are handcrafted from Eastern White Cedar that is lighter in color and has tight knots in the wood. The door is 5mm bronze tempered glass with wooden frame and pre-hung on the front wall for easy installation. This Sauna kit comes with solid cedar cradles, aluminium bands with stainless steel hardware and is packaged in a ready to assemble kit. The round concept of the barrel sauna makes it unique and very efficient to heat as well as encouraging proper air flow during sauna use.

If you love natural wood and high quality workmanship, you will love this Sauna!

FEATURED HIGHLIGHTS

  • Designed and Manufactured in Canada – No short cuts
  • Every Sauna is made to Order
  • Easy to install at home
  • 3 Year Warranty
  • Made from Sustainably sourced Eastern White Cedar
  • Durable and sturdy design, made from solid Timber
  • Traditional Steam Sauna, with choice of Electric or Wood burning Heaters
  • For Outdoor use, with ample room for 2-4 People
  • Durable and weather resistant, even in harsh conditions
  • Optional Trim Kit to add extra finesse
  • Flat Floor, for comfort and practicality
  • Two types of optional Backrests available
  • Full range of Optional Extras and Accessories a mouse click away

**Order your Dundalk Canadian Timber Harmony Sauna today and enjoy Free Shipping! Buy Now!**

EASTERN WHITE CEDAR

Stacked planks of Canadian White Cedar wood

Made from Sustainably Sourced Eastern White Cedar, which is lighter in color and has tight knots in the wood.

ALUMINUM BANDS

Barrel Sauna with Aluminum bands around

Aluminum bands around the circumference of the Sauna provide strength and a rigid structure.

FLAT FLOOR

Inside visa of barrel sauna with flat floor

A flat floor is included in the design of the Sauna.

SOLID WOOD BENCHES

Inside view of barrel sauna showing bench

Sturdy internal benches allow for sitting up or laying down. The choice is yours!

OPTIONAL TRIM KIT

Close-up image of pieces of wood making up the Trim kit for barrel sauna

Add some extra finesse to the look of your Sauna with this optional Trim Kit. This consists of curved pieces of wood which are attached to the front surround of the Sauna to hide the ends of the lengthways beams.

Contact us for more detailed information if required.

HEATER OPTIONS

There are 2 Heater options to choose from when ordering your Sauna, the Harvia Kip 6KW Electric Heater, or the Harvia M3 Wood Burning Heater (Chimney Set included).

HARVIA KIP 6KW ELECTRIC HEATER

Inside view of sauna with Harvia Kip electric heater

Close-up view of Harvia Kip electric heater inside sauna

HARVIA M3 WOOD BURNING HEATER WITH CHIMNEY SET

Inside sauna with Harvia Wood burning heater

ACCESSORIES

Choose from a range of accessories and other add-ons to make your experience in your new Sauna everything you want it to be.

All items can be selected directly on the Product page when ordering your Sauna.

Asphalt Roof

 Dundalk Barrel Sauna Asphalt Roof


Bucket & Ladle

 Sauna water bucket and ladle

Thermometer

Wall mounting thermometer for inside sauna

Interior/Exterior Light

Sauna interior or exterior light

Cedar Light Shade (for Int/Ext Light)

Cedar wood light shade for sauna light

Outdoor Solar Light

Solar light for sauna

Sauna Massage Brush

Wooden Sauna massage brush

Wall Mount Sand Timer

Wall mounted sand timer for inside sauna

Extra Vent Kit

Vent kit for sauna wall

Towel Hooks

A convenient and simple way to hang your towel (No Image available).

Cedar Bottle Shelf

Cedar wood bottle shelf for inside sauna

Elite Sauna Backrest

Backrest for inside sauna Elite model

Comfort Sauna Backrest/Headrest

Backrest for inside sauna Comfort model

CUSTOMER TESTIMONIALS

See what other customers have to say about our Dundalk Saunas!

LeisureCraft Sauna User in Vermont, USA

I would give 10 stars if possible. The quality of craftsmanship is truly incredible for this sauna. It took me about 5 hours to assemble as they claim but went very smoothly step by step. I preferred using the video to the manual. This thing gets crazy HOT, I love it! Amazing customer service from first day of purchase, answering all my questions right away. Crate arrived perfectly delivered and all pieces were beautiful. Best purchase I have made in a long time and is a showpiece. Actually looking forward to winter so I can use it everyday!

LeisureCraft Sauna User in Manitoba, Canada

Purchased Cedar Barrel Sauna with porch. Everything was great. Came well packaged and organized. No prob setting up. I did it myself in approximately 6 hrs. They have great videos on U-Tube showing installation. Definitely watch this as it makes things a lot easier. After set up , heated it up in the eve and it was fabulous. Good quality and well crafted. Not to mention the customer service was excellent when asking questions prior to purchase. Highly recommend this sauna.

LeisureCraft Sauna User in Florida, USA

Excellent craftsmanship! Great instructions!! We are loving the Canadian cedar down in Florida!

LeisureCraft Sauna User in Manitoba, Canada

We purchased a LeisureCraft Sauna last year. It is absolutely amazing!!! We live in Winnipeg and even at 20 below it's still works great!!! I much larger inside than it looks. Customer service is amazing!!! I would highly recommend Dundalk LeisureCraft!!!

LeisureCraft Sauna User in Minnesota, USA

I purchased a barrel sauna from them and have loved it. The quality and workmanship is top notch.

LeisureCraft Sauna User in Vancouver, Canada

I purchased the Mini Pod last January. Super easy to assemble, step by step instructions and all materials came in the package. Reviewing the videos on-line prior to assembly helped a ton. I love this this little beauty. Heats in less than an hour and seats 4 comfortably. We generally only have two users, with room to lay out on the benches. As a firefighter, this has become a regular tool I use to detox from carcinogens and destress after a long shift at work. Amazing investment for my physical and Mental Health.

LeisureCraft Sauna User in California, USA

I love my unit, use it as often as I can, and customer service has been great from the start and has continued 2 years after I bought it. Great product and company!

Sauna User in Yukon, Canada

Just erected our Pod Sauna in our Whitehorse, Yukon back yard...still waiting to connect the stove but very happy with the craftmanship. Very much looking forward to tucking into the sauna on those northern winter nights.

Update - sauna has been running for nearly two months, and we are loving it!!!

SPECIFICATIONS AND ASSEMBLY

Download Harmony Information Document with Diagrams HERE

Download Harmony Assembly Manual HERE

Watch this video to see how easy it is to assemble your Harmony Sauna at home:-

 


Quality Craftmanship; Real Canadian Wood...

Image signifying quality craftmanship

Feel Safe with Our 3 Year Warranty...

Emblem signifying a warranty

Shipping

 

FREE SHIPPING

We offer free shipping to the lower 48 States. For shipping to Alaska or Hawaii please contact us at sales@saunasandmore.com for a quote. We do not currently ship to locations outside of the United States.

ORDER CONFIRMATION

As soon as you place your order, you will receive an Order Confirmation e-mail. If you paid by Credit Card, there is no further action required on your part unless we contact you by email. If you elected to pay by Bank Deposit, please follow the instructions in the Order Confirmation email and deposit the full amount payable into our business account. Once we receive your deposit, we will mark the order as paid and you will receive a further email confirming payment.

Once payment has been received, we will confirm with the applicable manufacturer that your items are in stock and available for shipment (or in the case of made-to-order products, confirm that they can accept your order). If your item is on backorder or otherwise unavailable, we will reach out to you via e-mail. Otherwise we will process the order.

SHIPMENT

MEDICAL SAUNAS

In stock orders normally ship within 1-3 business days from the date of your order and will normally be delivered approximately 7-14 days after shipment. We will send you tracking information by email once your order has been shipped. If you do not receive tracking information from us within four business days of placing your order, and we have not otherwise contacted you, please feel free to follow up with us by email at sales@saunasandmore.com.

DUNDALK LEISURE CRAFT

All Dundalk Saunas are made-to-order. Due to unprecedented demand and supply chain issues caused by the Covid-19 Pandemic, the total time from order to delivery is currently running at around 2 months depending on the product.

If you want to check on the progress of your order at any time, please feel free to contact us by email at sales@saunasandmore.com.

We will send you tracking information by email once your order has been shipped.

RECEIVING YOUR DELIVERY

MEDICAL SAUNAS

Saunas and tubs ship via freight and require a signature upon delivery. You will receive a call from the shipping company to arrange a time and day for delivery that works for you.

Delivery includes liftgate service, which means the crate(s) is/are unloaded from the delivery truck to the curb side of your home. You will need to arrange for 2 or more people to move the items from curb side to the location of your choice in your home or garden.

Ensure that you check all items received as soon as possible after delivery to ensure the order is complete.

In the unlikely event that there are missing or damaged items, please contact us by email at sales@saunasandmore.com within 72 hours of receiving your delivery and we will be happy to work with you to resolve the situation. If your email is received more than 72 hours after delivery it may not be possible to resolve the issue. For damaged items please provide clear photographs with your email.

Please DO NOT refuse delivery for any reason. We are committed to resolving any unforeseen issues with your delivery as soon as possible and we can do this most effectively by working directly with you once you have accepted the delivery.

DUNDALK LEISURE CRAFT - SAUNAS

Dundalk LeisureCraft Responsibilities:-

(i) Building and packing your sauna in a crate.

(ii) Arranging for shipping to your home.

Trucking Company Responsibilities and points to note:-

(i) Making an appointment to deliver your sauna.

(ii) Delivering your sauna to the end of your driveway or curb-side.

(iii) The trucking company is NOT responsible for unloading the sauna.

(iv) The trucking company is NOT going to back their truck into your driveway.

(v) Most times the trucking company will deliver with an 18 wheel truck – Please ensure this size truck will fit on your road or neighborhood and be able to turn around.

(vi) If the sauna is less than 92”, the trucking company should have a lift gate on the back of the truck which can be used to assist getting the sauna off the truck. It is wise to confirm this with them when they call you to book the delivery time.

Customer Responsibilities and points to note:-

(i) Returning phone calls to the trucking company in a timely manner, to arrange delivery (PLEASE NOTE that if you do not respond quickly to arrange delivery, the local trucking company may start charging storage fees and any such fees will be payable by the customer).

(ii) Determining how the sauna is going to be unloaded from the truck.

(iii) Crates will vary from 6’L x 4’W x 3’H to 14’L x 4’W x 3’H.

(iv) The crate’s weight will vary from 800 pounds to 1600 pounds, depending on the size of the sauna.

(v) If the crate arrives damaged, you can accept the shipment. However, please take pictures of the damage, and note the damage on the shipper’s Bill of Lading. Immediately contact us by email at sales@saunasandmore.com so we can contact the shipper. Mark Bill of Lading with “Crate arrived open/damaged – Possible Hidden Damage”.

(vi) Customer is responsible for unloading the sauna crate from the truck. Suggested methods for unloading the truck:-

 (1) Use a forklift or other mechanical piece of equipment (When using a fork lift to pick up the crates, they must be picked up from the end of the crate and fork lift extensions are required).

 (2) Have a crew of helpers able to either take the sauna off the truck or unload the crate while on the truck until the crate can be lifted off the truck.

 (3) If neither of the above 2 options is possible, rent a tilt tow truck, trailer or other suitable vehicle to pick up the sauna from the local terminal and deliver it to your home.

DUNDALK LEISURE CRAFT - OTHER PRODUCTS

PLEASE NOTE - Other types of product supplied by Dundalk such as Tiki Bars and Outdoor Showers may in some cases be smaller than sauna products when packed for delivery. However, depending what type of delivery vehicle the shipping company uses, many of the same considerations for delivery and unloading will still apply as for a Sauna (as detailed above).

You are strongly advised to discuss the delivery and unloading process with the delivery company when they call to arrange delivery.

If you have any concerns, please contact us before placing your order.

Refunds and Returns

Cancellations, Refunds & Returns


MEDICAL SAUNAS


CANCELLATION OF ORDER


If you cancel your order within 24 hours of placing the order and the order has not already been shipped, you will be charged a 3% card transaction fee if you paid for the order by credit or debit card, or any bank charges we incur for the payment and refund if you paid for the order by bank deposit.

If you cancel your order after it has already been shipped or more than 24 hours after the order was placed, you will be charged the cost of the outbound and return shipping costs, regardless of what you were charged for shipping when you placed the order.

If you wish to cancel your order please contact us by email at sales@saunasandmore.com.

7 DAY RETURN POLICY


If you are unhappy with your Sauna for whatever reason, please contact us by email at sales@saunasandmore.com to request a Return Merchandise Authorization number (RMA). We will then liaise with the supplier to organise for the product to be collected and shipped back to the supplier’s warehouse. Please do not attempt to return the product to any location yourself. We will arrange this. And please note that under no circumstances can we accept returns at our office mailing address.

You can request to return the sauna only up to 7 days after receiving it. Please remember that all items for return should be in their original condition and packaging. Because a sauna which is opened and even installed is no longer new, we cannot resell it; for this reason, only unopened packages will be accepted for returns. Prior written return authorization is required. Any returned sauna must be in its original cartons and packaging at the time of the return request. It is the sole responsibility of the customer to keep the sauna in its original cartons and packaging if return is requested. The sauna must also be secured on the same crate prior to the freight company picking it up.

Customers are responsible for the full cost of both outbound and return shipping, regardless of what you were charged for outbound shipping when you placed the order, as well as a 20% restocking fee.

After the product has been received by the supplier for inspection, and the refund has been issued to us, we will issue the refund to the customer.

Please allow a minimum of 30 days between requesting the RMA number and receiving your refund (subject to the conditions detailed above).

To be eligible for return, items must be in resalable condition, including all product documentation, and shipped within 30 days of the RMA being issued.

DUNDALK SAUNAS


No Order Cancellations, Returns or Refunds are allowed with Dundalk Saunas and other Dundalk products.

Why Buy from Us

Why Buy From Us

We know you have options when it comes to where to shop and who to buy from.

Here are 10 great reasons to buy from us!

(1) Customer service is our priority and we love questions

(2) We remove the overwhelm and simplify the buying experience

(3) We provide personalized, expert support and guidance throughout the buying journey

(4) All our products are sourced from suppliers in the US or Canada

(5) We only use long established suppliers with excellent track records

(6) Products are built from the finest materials using the finest workmanship

(7) Our products have been enjoyed by satisfied customers for decades

(8) Lowest Price Promise – all products offered at the lowest possible prices

(9) Free Shipping to lower 48 States

(10) No Sales tax outside Wyoming

If you have any questions about anything, just get in touch. We love questions!

sales@saunasandmore.com

(307) 218 5655

About Us

About Us

At Saunas and More we believe your home should also be your sanctuary.

In Finland people have known for centuries about the numerous benefits for the body and mind of regular sessions in a Sauna. And it’s now more affordable and easy than ever to bring health, vitality and relaxation into the comfort and security of your own home.

We are a specialist online retailer, providing the highest quality, US and Canada sourced Saunas available, direct to your home, at the lowest prices.

With the huge growth of online shopping in recent years, it seems like there are now an endless number of online stores where you can buy just about anything.

Sure, it's nice to have all that flexibility, but too much choice, unreliable or inaccurate information, poor quality products and unhelpful or non-existent customer service can all lead to frustration and disappointment.

At Saunas and More we aim to change that, by giving you, the customer, a rewarding and satisfying experience from the moment you visit our site to the moment your product arrives.

OUR MISSION

(1) To remove the overwhelm and simplify the buying experience

(2) To provide personalized, expert support and guidance throughout the buying journey

(3) To offer products sourced only from the US and Canada, from long established manufacturers who use the best materials and the finest workmanship

Take a look around the site, and if you have any questions about anything, we're here to help. We love questions!

If you want to learn more about our Founder and CEO's story and how he came to create Saunas and More, take a look at the Founder's Story section.

sales@saunasandmore.com

(307) 218 5655

Lowest Price Promise

Lowest Price Promise

All of our suppliers operate a Minimum Advertised Price (MAP) policy, which means retailers are not allowed to sell their products below the MAP prices they stipulate.

We sell all of our products at MAP prices, ensuring that our customers receive the maximum possible savings. That means you will not find any of our products cheaper elsewhere.

If you do, that probably means a retailer is breaching the supplier’s MAP pricing policy.

We advise you not to deal with such retailers as they may not be trustworthy.

Warranty

Product Warranties


MEDICAL SAUNAS COLLECTION


The Medical Saunas range of sauna models come with a 3 year Warranty. Terms and conditions apply.

DUNDALK LEISURE CRAFT – CANADIAN TIMBER COLLECTION


SAUNAS

The Canadian Timber Collection by Dundalk LeisureCraft Inc. saunas are warranted against defects in materials and workmanship under normal/residential use for a period of 3 years, as applicable, from the date of receipt of the product. This warranty does not apply to normal wear and tear and/or natural weather conditions. This warranty does not cover regular required maintenance of the sauna (eg. Tightening bands on the barrels, cleaning or staining the sauna). Refer to your sauna assembly manual for maintenance guidelines. This warranty does not cover misuse or negligence and the manufacturer and Saunas and More are not liable for any injury or damage caused by the product. This warranty is a parts only warranty and any service or labor costs would not be considered as part of the 3 year warranty.

TIKI BARS

Natural Palm Thatch has a 1 year warranty.

Dundalk LeisureCraft Inc. warrants our Tiki Bars against defects in materials and workmanship under normal/residential use for a period of five (5) years, as applicable, from the date of receipt of the product by the original end-user consumer. This warranty does not apply to normal wear and tear and/or natural weather conditions. This warranty does not cover regular required maintenance of the Tiki Bar, refer to your assembly manual for maintenance guidelines. This warranty does not cover misuse or negligence and the manufacturer and associated retailers are not liable for any injury or damage caused by the product. This warranty is a parts only warranty and any service or labor costs would not be considered as part of the 5 year warranty.

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