* PLEASE NOTE - A 50% US Tariff applies purchases of Dundalk Leisurecraft Tiki Bars *
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Dundalk Southern Fantasy Tiki Bar

$1,878.00

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  • ✓ Electrical requirements
  • ✓ Delivery & installation
  • ✓ Warranty information
Description

Dundalk Southern Fantasy Tiki Bar

The Southern Fantasy Tiki Bar is our smallest unit and can sit 4 or 5 guest comfortably. The 3 door cabinet is an additional option as well as the palm or synthetic thatch roof. The Southern Fantasy Tiki Bar is shipped in an easy to assemble kit and is a charming addition to your garden or even a smaller backyard.

If you love natural wood and high quality workmanship, you will love this product!

FEATURED HIGHLIGHTS

  • Designed and Manufactured in Canada – No short cuts
  • Every Tiki Bar is made to Order
  • Easy to install at home
  • 5 Year Warranty
  • Durable and sturdy design, made from solid Timber
  • Space to seat 4 or 5 People Comfortably
  • Durable and weather resistant, even in harsh conditions
  • Optional 3 Door Cabinet fits inside for extra space and Storage
  • Optional Palm or Synthetic Thatch Roof
  • Optional Wood Coating

**Order your Dundalk Southern Fantasy Tiki Bar today and enjoy Free Shipping! Buy Now!**

 

EASY ASSEMBLY

Pieces of timber on a lawn

Assemble this Tiki Bar with a friend in less then 3 hours.

SOLID WOOD

Under counter of Tiki Bar showing solid wood design

Tiki Bar kit handcrafted with solid Canadian Cedar.

BAR TOP

Tiki Bar close-up of bar top

Easy to clean bar top built with 2" thick cedar and half log trim.

PALM THATCH ROOF

Tiki Bar Palm Thatch Roof

Optional Palm Thatch Roof includes the wooden posts, roof frame and natural palm thatch.

SYNTHETIC THATCH ROOF

Tiki Bar Synthetic Thatch Roof

Optional Synthetic Thatch Roof includes the complete Wooden frame and Palmex Thatch.

CABINET

Tiki Bar under counter cupboard

The optional 3 Door Cabinet offers extra storage space.

CLEAR COATED

Tiki Bar under counter view

Optionally order your Southern Fantasy Tiki Bar with a water based outdoor finish.

BAR STOOLS

Bar stools for Tiki Bar

Add Option Bar Stools, either Saddle Seat or Ladderback, made with solid cedar logs.

MORTISE AND TENON

Tiki Bar Stools close up

Our Tiki Bar Stools are constructed with traditional mortise and tenon techniques.

CUSTOMER TESTIMONIALS

See what other customers have to say about our Dundalk products!

LeisureCraft Sauna User in Vermont, USA

 

I would give 10 stars if possible. The quality of craftsmanship is truly incredible for this sauna. It took me about 5 hours to assemble as they claim but went very smoothly step by step. I preferred using the video to the manual. This thing gets crazy HOT, I love it! Amazing customer service from first day of purchase, answering all my questions right away. Crate arrived perfectly delivered and all pieces were beautiful. Best purchase I have made in a long time and is a showpiece. Actually looking forward to winter so I can use it everyday!

LeisureCraft Sauna User in Manitoba, Canada

Purchased Cedar Barrel Sauna with porch. Everything was great. Came well packaged and organized. No prob setting up. I did it myself in approximately 6 hrs. They have great videos on U-Tube showing installation. Definitely watch this as it makes things a lot easier. After set up , heated it up in the eve and it was fabulous. Good quality and well crafted. Not to mention the customer service was excellent when asking questions prior to purchase. Highly recommend this sauna.

LeisureCraft Sauna User in Florida, USA

Excellent craftsmanship! Great instructions!! We are loving the Canadian cedar down in Florida!

LeisureCraft Sauna User in Manitoba, Canada

We purchased a LeisureCraft Sauna last year. It is absolutely amazing!!! We live in Winnipeg and even at 20 below it's still works great!!! I much larger inside than it looks. Customer service is amazing!!! I would highly recommend Dundalk LeisureCraft!!!

LeisureCraft Sauna User in Minnesota, USA

I purchased a barrel sauna from them and have loved it. The quality and workmanship is top notch.

LeisureCraft Sauna User in Vancouver, Canada

I purchased the Mini Pod last January. Super easy to assemble, step by step instructions and all materials came in the package. Reviewing the videos on-line prior to assembly helped a ton. I love this this little beauty. Heats in less than an hour and seats 4 comfortably. We generally only have two users, with room to lay out on the benches. As a firefighter, this has become a regular tool I use to detox from carcinogens and destress after a long shift at work. Amazing investment for my physical and Mental Health.

LeisureCraft Sauna User in California, USA

I love my unit, use it as often as I can, and customer service has been great from the start and has continued 2 years after I bought it. Great product and company!

Sauna User in Yukon, Canada

Just erected our Pod Sauna in our Whitehorse, Yukon back yard...still waiting to connect the stove but very happy with the craftmanship. Very much looking forward to tucking into the sauna on those northern winter nights.

Update - sauna has been running for nearly two months, and we are loving it!!!

SPECIFICATIONS AND ASSEMBLY

Download Southern Fantasy Information Document with Diagrams HERE

Watch this video to see how easy it is to assemble your Southern Fantasy Tiki Bar at home:-

  


Quality Craftmanship; Real Canadian Wood...

Image signifying quality craftmanship

Feel Safe with Our 3 Year Warranty...

Emblem signifying a warranty

Why Buy from Us

 

We know you have options when it comes to where to shop and who to buy from.

Here are 10 great reasons to buy from us!

  1. Customer service is our priority and we love questions
  2. We remove the overwhelm and simplify the buying experience
  3. We provide personalized, expert support and guidance throughout the buying journey
  4. All our products are sourced from suppliers in the US or Canada
  5. We only use long established suppliers with excellent track records
  6. Products are built from the finest materials using the finest workmanship
  7. Our products have been enjoyed by satisfied customers for decades
  8. Lowest Price Promise – all products are offered at the lowest possible prices
  9. Free Shipping to lower 48 States
  10. No Sales tax outside Wyoming

If you have any questions about anything, just get in touch. We love questions!

Sales@saunasandmore.com

Warranty

Warranty Coverage

Products designed and manufactured by Dundalk LeisureCraft carry a 5-year limited warranty for normal residential use (terms apply), beginning on the date the product is received by the original end-user customer.

Installation at a rental property, including an Airbnb or VRBO, is treated as residential use for warranty purposes.

For a valid warranty claim, replacement parts are provided at no charge. The warranty is parts only and does not cover service, labor or installation costs. Replacement of a part does not extend the original warranty period.

This tab summarizes the main warranty provisions to help you understand your coverage. The applicable Dundalk LeisureCraft manufacturer's warranty terms, conditions and exclusions apply in all cases. If you need assistance with a warranty issue, please contact us and we will work with you through the warranty process.

Heaters & Other Third-Party Products

Products offered by Dundalk LeisureCraft but manufactured by another company are covered under the applicable manufacturer's warranty rather than the Dundalk 5-year residential warranty.

Warranty periods therefore vary by product. For example, sauna heaters may carry separate manufacturer warranties depending on the brand and model.

All electrical connections must be made by a licensed electrician. Failure to comply with this requirement will void the applicable warranty.

What Is Not Covered

The warranty does not cover defects or damage resulting from normal wear and tear, improper installation, insufficient or improper maintenance, natural weather conditions, or failure to follow the manufacturer's installation, usage or care instructions.

Care & Maintenance

Proper installation and ongoing maintenance are required to preserve warranty coverage. Please follow the installation, usage and care instructions supplied with your product.

Making a Warranty Claim

If you believe your Dundalk LeisureCraft product has developed a problem covered by warranty, please contact us at sales@saunasandmore.com with your order details, a description of the issue and photographs or other supporting information where relevant.

We will work with you and Dundalk LeisureCraft through the applicable warranty process.

Complete Warranty Policy

For full warranty terms, conditions, exclusions and manufacturer-specific details, please see our Dundalk LeisureCraft Manufacturer Warranty.

Shipping

Shipping Cost & Coverage

Shipping is included in the product price for most Dundalk LeisureCraft orders within the contiguous United States. Orders for $3,500 or more incur a $200 shipping charge, which is added at checkout.

Some remote, island or difficult-to-access locations may require additional shipping charges or may not be serviceable. If you have any concerns about your delivery location, please contact us before placing your order.

For delivery to Alaska or Hawaii, please contact us for a shipping quote. We do not currently ship outside the United States.

Availability & Shipping Time

Dundalk products may be made to order and delivery times can vary. After you place your order, we'll confirm the expected fulfilment timeframe with Dundalk. We will not take payment until we have completed this check. If fulfilment will take longer than anticipated, we'll contact you to discuss your options before taking payment.

Once your order ships, we'll notify you by email and provide available tracking information. All delivery timeframes are estimates.

Order Changes, Delivery Changes & Storage

Any requested order or delivery change is subject to feasibility and approval and cannot be guaranteed.

A $350 change charge applies once an order has been in Dundalk's system for 14 days or if a change is requested within seven days of the scheduled ship date. Changing the delivery address after shipment also incurs a $350 charge.

If a customer-caused delay requires Dundalk to store the order at its factory, storage is charged at $35 per day. Storage at a local freight terminal is charged at a minimum of $35 per day. Storage and order-change charges are separate and may both apply.

Arranging Your Delivery

The freight carrier will contact you directly to arrange delivery. Please make sure the telephone number you provide with your order is correct and look out for calls or messages from the carrier.

Preparing for Delivery

Saunas: Please plan for delivery and unloading before ordering your sauna. Your sauna will be packed in a crate and delivered by freight truck to the end of your driveway or curbside. Most deliveries are made using an 18-wheel truck. Please make sure a truck of this size can access your road or neighborhood and has sufficient space to turn around. The driver will not back the truck into your driveway.

The freight carrier is not responsible for unloading the sauna crate from the truck. You are responsible for arranging unloading.

Sauna crates can be approximately 6–14 feet long and weigh 800–1,600 lb, depending on the sauna.

  • For crates up to 84 inches (7 feet), a liftgate may be available to assist with unloading. Please confirm this with the carrier when delivery is arranged.
  • Crates longer than 84 inches cannot be unloaded using a truck liftgate, so another suitable unloading method must be arranged.

Suitable arrangements may include:

  • Renting a forklift, telehandler or other suitable lifting equipment.
  • Collecting the crate from the local freight terminal using a suitable trailer.
  • Hiring a local specialist trucking or tow company, or a lumber yard with suitable equipment, to collect the crate from the terminal, deliver it and unload it.
  • Arranging a local tilt-tow truck to collect, deliver and offload the crate.
  • Having sufficient helpers available to unload the components by hand, but only if the driver permits this. Manual unloading is not recommended and requires advance planning and sufficient assistance.

If using a forklift, the crate must be picked up from the end and forklift extensions are required.

For delivery to a commercial address, a loading dock or suitable unloading equipment must be available.

Tiki Bars, Outdoor Showers & Outdoor Furniture: These products may be smaller than Dundalk saunas when packed for delivery. However, many or all of the same access and unloading considerations may still apply. When the carrier contacts you, please confirm the shipment size, delivery vehicle and unloading arrangements.

Delivery Video

This official Dundalk LeisureCraft video provides useful visual guidance on receiving and unloading a large crate. Please remember that delivery is to the curbside or end of your driveway, manual unloading requires the driver's permission and is not recommended, and any damage must be reported directly to Saunas and More. The written shipping terms on this page and in our Shipping Policy remain authoritative.

If the video does not display, you can watch it on YouTube.

Inspecting Your Delivery

Please inspect the shipment carefully when it arrives.

If the shipment arrives damaged or open, do not refuse the delivery unless Saunas and More has expressly instructed you to do so. Accept the shipment, take clear photographs of the packaging and visible damage, and write “Crate arrived open/damaged – possible hidden damage” on the Bill of Lading (BOL) or other delivery documentation.

Obtain a copy or photograph of the completed delivery documentation and contact us as soon as possible at sales@saunasandmore.com.

Any missing components or transit damage discovered after delivery must be reported to us within 20 days of receiving the shipment.

An unauthorized refusal of delivery does not constitute a cancellation or approved return and may make you responsible for resulting storage, rerouting, shipping and other applicable charges.

Delivery Does Not Include Installation

The freight carrier will not assemble or install your product.

Questions Before Ordering?

If you have any questions about availability, fulfilment times, shipping, property access, delivery or unloading arrangements, please contact us at sales@saunasandmore.com before placing your order.

Complete Shipping Policy

For full shipping and delivery terms, see our complete Shipping Policy.

Last reviewed: September 15, 2026.

Returns & Refunds

Cancellation Within 24 Hours

Dundalk orders may be cancelled within 24 hours of being placed. Any cancellation request must be emailed to sales@saunasandmore.com.

If your card payment has not been processed when we review your request, no cancellation charge will apply. If payment has already been processed, your refund will be reduced by a 4% card-transaction fee to cover payment-processing costs.

No Returns or Refunds After 24 Hours

After the 24-hour cancellation period, Dundalk products cannot be cancelled or returned and are non-refundable. This applies to Dundalk saunas and all other Dundalk products.

Refusing delivery is not a cancellation or approved return and may result in additional costs. Please follow the delivery instructions in the Shipping tab.

Damaged, Incomplete or Defective Products

Transit damage, missing components and product defects are handled separately from voluntary returns. Please see the Shipping tab for transit damage or missing components, and the Warranty tab for product defects and warranty claims.

Complete Returns & Refunds Policy

For the complete store policy, please see our Returns & Refunds Policy.

Description

Dundalk Southern Fantasy Tiki Bar

The Southern Fantasy Tiki Bar is our smallest unit and can sit 4 or 5 guest comfortably. The 3 door cabinet is an additional option as well as the palm or synthetic thatch roof. The Southern Fantasy Tiki Bar is shipped in an easy to assemble kit and is a charming addition to your garden or even a smaller backyard.

If you love natural wood and high quality workmanship, you will love this product!

FEATURED HIGHLIGHTS

  • Designed and Manufactured in Canada – No short cuts
  • Every Tiki Bar is made to Order
  • Easy to install at home
  • 5 Year Warranty
  • Durable and sturdy design, made from solid Timber
  • Space to seat 4 or 5 People Comfortably
  • Durable and weather resistant, even in harsh conditions
  • Optional 3 Door Cabinet fits inside for extra space and Storage
  • Optional Palm or Synthetic Thatch Roof
  • Optional Wood Coating

**Order your Dundalk Southern Fantasy Tiki Bar today and enjoy Free Shipping! Buy Now!**

 

EASY ASSEMBLY

Pieces of timber on a lawn

Assemble this Tiki Bar with a friend in less then 3 hours.

SOLID WOOD

Under counter of Tiki Bar showing solid wood design

Tiki Bar kit handcrafted with solid Canadian Cedar.

BAR TOP

Tiki Bar close-up of bar top

Easy to clean bar top built with 2" thick cedar and half log trim.

PALM THATCH ROOF

Tiki Bar Palm Thatch Roof

Optional Palm Thatch Roof includes the wooden posts, roof frame and natural palm thatch.

SYNTHETIC THATCH ROOF

Tiki Bar Synthetic Thatch Roof

Optional Synthetic Thatch Roof includes the complete Wooden frame and Palmex Thatch.

CABINET

Tiki Bar under counter cupboard

The optional 3 Door Cabinet offers extra storage space.

CLEAR COATED

Tiki Bar under counter view

Optionally order your Southern Fantasy Tiki Bar with a water based outdoor finish.

BAR STOOLS

Bar stools for Tiki Bar

Add Option Bar Stools, either Saddle Seat or Ladderback, made with solid cedar logs.

MORTISE AND TENON

Tiki Bar Stools close up

Our Tiki Bar Stools are constructed with traditional mortise and tenon techniques.

CUSTOMER TESTIMONIALS

See what other customers have to say about our Dundalk products!

LeisureCraft Sauna User in Vermont, USA

 

I would give 10 stars if possible. The quality of craftsmanship is truly incredible for this sauna. It took me about 5 hours to assemble as they claim but went very smoothly step by step. I preferred using the video to the manual. This thing gets crazy HOT, I love it! Amazing customer service from first day of purchase, answering all my questions right away. Crate arrived perfectly delivered and all pieces were beautiful. Best purchase I have made in a long time and is a showpiece. Actually looking forward to winter so I can use it everyday!

LeisureCraft Sauna User in Manitoba, Canada

Purchased Cedar Barrel Sauna with porch. Everything was great. Came well packaged and organized. No prob setting up. I did it myself in approximately 6 hrs. They have great videos on U-Tube showing installation. Definitely watch this as it makes things a lot easier. After set up , heated it up in the eve and it was fabulous. Good quality and well crafted. Not to mention the customer service was excellent when asking questions prior to purchase. Highly recommend this sauna.

LeisureCraft Sauna User in Florida, USA

Excellent craftsmanship! Great instructions!! We are loving the Canadian cedar down in Florida!

LeisureCraft Sauna User in Manitoba, Canada

We purchased a LeisureCraft Sauna last year. It is absolutely amazing!!! We live in Winnipeg and even at 20 below it's still works great!!! I much larger inside than it looks. Customer service is amazing!!! I would highly recommend Dundalk LeisureCraft!!!

LeisureCraft Sauna User in Minnesota, USA

I purchased a barrel sauna from them and have loved it. The quality and workmanship is top notch.

LeisureCraft Sauna User in Vancouver, Canada

I purchased the Mini Pod last January. Super easy to assemble, step by step instructions and all materials came in the package. Reviewing the videos on-line prior to assembly helped a ton. I love this this little beauty. Heats in less than an hour and seats 4 comfortably. We generally only have two users, with room to lay out on the benches. As a firefighter, this has become a regular tool I use to detox from carcinogens and destress after a long shift at work. Amazing investment for my physical and Mental Health.

LeisureCraft Sauna User in California, USA

I love my unit, use it as often as I can, and customer service has been great from the start and has continued 2 years after I bought it. Great product and company!

Sauna User in Yukon, Canada

Just erected our Pod Sauna in our Whitehorse, Yukon back yard...still waiting to connect the stove but very happy with the craftmanship. Very much looking forward to tucking into the sauna on those northern winter nights.

Update - sauna has been running for nearly two months, and we are loving it!!!

SPECIFICATIONS AND ASSEMBLY

Download Southern Fantasy Information Document with Diagrams HERE

Watch this video to see how easy it is to assemble your Southern Fantasy Tiki Bar at home:-

  


Quality Craftmanship; Real Canadian Wood...

Image signifying quality craftmanship

Feel Safe with Our 3 Year Warranty...

Emblem signifying a warranty

Why Buy from Us

 

We know you have options when it comes to where to shop and who to buy from.

Here are 10 great reasons to buy from us!

  1. Customer service is our priority and we love questions
  2. We remove the overwhelm and simplify the buying experience
  3. We provide personalized, expert support and guidance throughout the buying journey
  4. All our products are sourced from suppliers in the US or Canada
  5. We only use long established suppliers with excellent track records
  6. Products are built from the finest materials using the finest workmanship
  7. Our products have been enjoyed by satisfied customers for decades
  8. Lowest Price Promise – all products are offered at the lowest possible prices
  9. Free Shipping to lower 48 States
  10. No Sales tax outside Wyoming

If you have any questions about anything, just get in touch. We love questions!

Sales@saunasandmore.com

Warranty

Warranty Coverage

Products designed and manufactured by Dundalk LeisureCraft carry a 5-year limited warranty for normal residential use (terms apply), beginning on the date the product is received by the original end-user customer.

Installation at a rental property, including an Airbnb or VRBO, is treated as residential use for warranty purposes.

For a valid warranty claim, replacement parts are provided at no charge. The warranty is parts only and does not cover service, labor or installation costs. Replacement of a part does not extend the original warranty period.

This tab summarizes the main warranty provisions to help you understand your coverage. The applicable Dundalk LeisureCraft manufacturer's warranty terms, conditions and exclusions apply in all cases. If you need assistance with a warranty issue, please contact us and we will work with you through the warranty process.

Heaters & Other Third-Party Products

Products offered by Dundalk LeisureCraft but manufactured by another company are covered under the applicable manufacturer's warranty rather than the Dundalk 5-year residential warranty.

Warranty periods therefore vary by product. For example, sauna heaters may carry separate manufacturer warranties depending on the brand and model.

All electrical connections must be made by a licensed electrician. Failure to comply with this requirement will void the applicable warranty.

What Is Not Covered

The warranty does not cover defects or damage resulting from normal wear and tear, improper installation, insufficient or improper maintenance, natural weather conditions, or failure to follow the manufacturer's installation, usage or care instructions.

Care & Maintenance

Proper installation and ongoing maintenance are required to preserve warranty coverage. Please follow the installation, usage and care instructions supplied with your product.

Making a Warranty Claim

If you believe your Dundalk LeisureCraft product has developed a problem covered by warranty, please contact us at sales@saunasandmore.com with your order details, a description of the issue and photographs or other supporting information where relevant.

We will work with you and Dundalk LeisureCraft through the applicable warranty process.

Complete Warranty Policy

For full warranty terms, conditions, exclusions and manufacturer-specific details, please see our Dundalk LeisureCraft Manufacturer Warranty.

Shipping

Shipping Cost & Coverage

Shipping is included in the product price for most Dundalk LeisureCraft orders within the contiguous United States. Orders for $3,500 or more incur a $200 shipping charge, which is added at checkout.

Some remote, island or difficult-to-access locations may require additional shipping charges or may not be serviceable. If you have any concerns about your delivery location, please contact us before placing your order.

For delivery to Alaska or Hawaii, please contact us for a shipping quote. We do not currently ship outside the United States.

Availability & Shipping Time

Dundalk products may be made to order and delivery times can vary. After you place your order, we'll confirm the expected fulfilment timeframe with Dundalk. We will not take payment until we have completed this check. If fulfilment will take longer than anticipated, we'll contact you to discuss your options before taking payment.

Once your order ships, we'll notify you by email and provide available tracking information. All delivery timeframes are estimates.

Order Changes, Delivery Changes & Storage

Any requested order or delivery change is subject to feasibility and approval and cannot be guaranteed.

A $350 change charge applies once an order has been in Dundalk's system for 14 days or if a change is requested within seven days of the scheduled ship date. Changing the delivery address after shipment also incurs a $350 charge.

If a customer-caused delay requires Dundalk to store the order at its factory, storage is charged at $35 per day. Storage at a local freight terminal is charged at a minimum of $35 per day. Storage and order-change charges are separate and may both apply.

Arranging Your Delivery

The freight carrier will contact you directly to arrange delivery. Please make sure the telephone number you provide with your order is correct and look out for calls or messages from the carrier.

Preparing for Delivery

Saunas: Please plan for delivery and unloading before ordering your sauna. Your sauna will be packed in a crate and delivered by freight truck to the end of your driveway or curbside. Most deliveries are made using an 18-wheel truck. Please make sure a truck of this size can access your road or neighborhood and has sufficient space to turn around. The driver will not back the truck into your driveway.

The freight carrier is not responsible for unloading the sauna crate from the truck. You are responsible for arranging unloading.

Sauna crates can be approximately 6–14 feet long and weigh 800–1,600 lb, depending on the sauna.

  • For crates up to 84 inches (7 feet), a liftgate may be available to assist with unloading. Please confirm this with the carrier when delivery is arranged.
  • Crates longer than 84 inches cannot be unloaded using a truck liftgate, so another suitable unloading method must be arranged.

Suitable arrangements may include:

  • Renting a forklift, telehandler or other suitable lifting equipment.
  • Collecting the crate from the local freight terminal using a suitable trailer.
  • Hiring a local specialist trucking or tow company, or a lumber yard with suitable equipment, to collect the crate from the terminal, deliver it and unload it.
  • Arranging a local tilt-tow truck to collect, deliver and offload the crate.
  • Having sufficient helpers available to unload the components by hand, but only if the driver permits this. Manual unloading is not recommended and requires advance planning and sufficient assistance.

If using a forklift, the crate must be picked up from the end and forklift extensions are required.

For delivery to a commercial address, a loading dock or suitable unloading equipment must be available.

Tiki Bars, Outdoor Showers & Outdoor Furniture: These products may be smaller than Dundalk saunas when packed for delivery. However, many or all of the same access and unloading considerations may still apply. When the carrier contacts you, please confirm the shipment size, delivery vehicle and unloading arrangements.

Delivery Video

This official Dundalk LeisureCraft video provides useful visual guidance on receiving and unloading a large crate. Please remember that delivery is to the curbside or end of your driveway, manual unloading requires the driver's permission and is not recommended, and any damage must be reported directly to Saunas and More. The written shipping terms on this page and in our Shipping Policy remain authoritative.

If the video does not display, you can watch it on YouTube.

Inspecting Your Delivery

Please inspect the shipment carefully when it arrives.

If the shipment arrives damaged or open, do not refuse the delivery unless Saunas and More has expressly instructed you to do so. Accept the shipment, take clear photographs of the packaging and visible damage, and write “Crate arrived open/damaged – possible hidden damage” on the Bill of Lading (BOL) or other delivery documentation.

Obtain a copy or photograph of the completed delivery documentation and contact us as soon as possible at sales@saunasandmore.com.

Any missing components or transit damage discovered after delivery must be reported to us within 20 days of receiving the shipment.

An unauthorized refusal of delivery does not constitute a cancellation or approved return and may make you responsible for resulting storage, rerouting, shipping and other applicable charges.

Delivery Does Not Include Installation

The freight carrier will not assemble or install your product.

Questions Before Ordering?

If you have any questions about availability, fulfilment times, shipping, property access, delivery or unloading arrangements, please contact us at sales@saunasandmore.com before placing your order.

Complete Shipping Policy

For full shipping and delivery terms, see our complete Shipping Policy.

Last reviewed: September 15, 2026.

Returns & Refunds

Cancellation Within 24 Hours

Dundalk orders may be cancelled within 24 hours of being placed. Any cancellation request must be emailed to sales@saunasandmore.com.

If your card payment has not been processed when we review your request, no cancellation charge will apply. If payment has already been processed, your refund will be reduced by a 4% card-transaction fee to cover payment-processing costs.

No Returns or Refunds After 24 Hours

After the 24-hour cancellation period, Dundalk products cannot be cancelled or returned and are non-refundable. This applies to Dundalk saunas and all other Dundalk products.

Refusing delivery is not a cancellation or approved return and may result in additional costs. Please follow the delivery instructions in the Shipping tab.

Damaged, Incomplete or Defective Products

Transit damage, missing components and product defects are handled separately from voluntary returns. Please see the Shipping tab for transit damage or missing components, and the Warranty tab for product defects and warranty claims.

Complete Returns & Refunds Policy

For the complete store policy, please see our Returns & Refunds Policy.